When do I need to make a claim?

Lost, delayed, or damaged checked baggage must be reported to the Lost Property Desk at your arrival airport. Once this is done, you must submit your claim to Ryanair within the following time limits (set by the Montreal Convention 1999 and Ryanair’s Regulations on Lost, Delayed or Damaged Baggage – See More).

• Damaged Baggage – Once reported at the arrival airport, the claim must be submitted to Ryanair within 7 days from the date of damage;
• Misplaced Baggage – Once reported at the arrival airport, the claim must be submitted to Ryanair within 21 days from the date on which the Baggage was misplaced.