Daniel Montes

The quickest way to submit your queries/feedback and getting it dealt with by our customer service team is to fill in the online Queries/Feedback form. This form will help us direct your specific i...

Jurisdiction Type of claims admitted by ADR ADR ADR details France All Topics MTV Médiation Tourisme Voyage https://www.mtv.travel/ Germany All Topics SRUV - Schlichtung Reise und Verkehr htt...

We advise that customers only book Ryanair flights directly through the Ryanair App and the Ryanair website (www.ryanair.com), and to always check the website’s URL for www.ryanair.com. Also, you s...

Yes, children (2-11 years) are permitted to carry one Trunki case, which may exceed these dimension limits of the small bag (40 x 20 x 25cm). As well as Trunki cases, other brands with similar dime...

Ryanair engages an experienced third-party partner, GetID, to provide a quick and seamless online booking verification process for customers. Ryanair has a data processing agreement in place with G...

Your booking was made by the third-party travel agent and they likely did not use your actual details, instead using their own. We therefore may have their phone number or payment details – not you...

You can carry 2 items of baby equipment free of charge per child. There is no cabin bag allowance for an infant (aged 8 days to 23 months). However, we allow a baby bag of up to 5kg (dimensions: 45...

No, once you have successfully verified you will not need to complete this process again for this account. You will not be able to use the same ID document for more than one account. 

No, you can choose Standard Verification which is free of charge. You may also verify in-person at the airport, although you will have to pay an airport check-in fee (please see our Table of Fees h...

There are baby changing facilities on board located at the rear, or middle of the cabin (depending on which aircraft you are on). Our cabin crew can warm baby bottles if required. However, we do no...