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  1. Zendesk
  2. Travel Agent Bookings
  3. FAQs for Unauthorised Travel Agent Bookings

FAQs for Unauthorised Travel Agent Bookings

  • How do I start Verification?
  • What do I need to complete verification?
  • I received an email telling me I need to verify my booking, is this from Ryanair?
  • I can’t start verification because my email doesn’t match/won’t work, what should I do?
  • The name on my booking doesn’t match the name on my passport, what should I do?
  • My passport is failing verification, what should I do?
  • I chose standard verification, but still can’t access my booking, why is this?
  • I did Standard Verification, can I switch to Express Verification?
  • Can I add bags/seats to my booking, while waiting for standard verification to be released?
  • The third-party travel agent sent me the email they used, I can’t log in with this, what do I do?
  • I paid for Express Verification but cannot complete it due to errors, what should I do?
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