Daniel Montes

No, you do not need to use the same ID for travelling. For travelling, you can use any form of accepted ID. You can see a full list of these here.

In the unfortunate event that your mobility equipment (wheelchair, mobility scooter, walking aid) is lost, delayed, or damaged, you must report to the Lost Property Desk at your arrival airport. Th...

You should contact your travel or medical insurance provider. If your insurance provider is Europe Assist and you need to see a doctor, or go to the hospital, or return home because of an emergency...

No. You will not be able to remove Bags from your booking or get a refund once purchased. See Article 10 of our General Terms and Conditions of Carriage for info on our Refund policy.

For security reasons, the first name and surname on your booking must match the names on your travel document(s).  We do not require middle name or second/double-barrelled surnames for flights. For...

We apologise that you haven’t received your Gift Card. Please consider the above estimated delivery times when waiting for your Gift Card. If you still haven’t received your Gift Card once these de...

Once a pregnancy reaches its 28th week you need a ‘fit to fly’ letter completed by your midwife or doctor. This completed form must be presented to the cabin crew when boarding the aircraft. Travel...

No, for safety reasons, you can only sit in an emergency exit seat if you are: 16 years or older; Willing and able to help in the event of an emergency; Travelling without an infant (this also app...

No. Once your flight has departed, no changes can be made as the seats you booked operated empty in your absence. Flight changes can be made up to 2.5 hours before your flight departure time, and y...

If you complete Express Verification, Ryanair will only store your details for 24 hours. For Standard Verification, we need to store your details for 24 hours.