Booking Special Assistance
General Special Assistance Questions
- Medical Conditions – Travel Clearance Guidelines
- On-board facilities
- Can I travel with a nut allergy?
- Can I travel with a broken limb in a cast?
- Can I fly with diabetes?
- Can I fly with a medical condition?
Accompanying Passengers
Postural Support Aids
Electric Wheelchairs & Mobility Scooters
- Adding mobility equipment
- Required information to notify us in advance with the following details:
- Mobility Equipment Onboard
- Dimensions/Weight limits
- Batteries
- Additional Info
Guide & Assistance Dogs
- General Guidelines for Travel
- Pet Passport/Veterinary Health Certificate
- Specific Guidelines for Guide/Assistance Dog Entry travelling on Intra EU/EEA Flights
- Specific Guidelines for the entry of Guide/Assistance Dog into the UK & Republic of Ireland
- Guide/Assistance dogs are accepted on the following routes
- Guide/Assistance dogs are NOT accepted on the following routes
Carriage of Medical Equipment
- Adding Medical Equipment
- Medical Equipment Baggage Waiver Letter
- Fit to Fly form
- Dialysis Machine, CPAP Machine, or Bipap Machine
- Nebuliser, ventilator, respirator or any other respiratory device
- Medical Items On-Board