
Daniel Montes
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Recent activity by Daniel Montes-
What is the basis for processing my data for booking verification?
We rely on the following legitimate interests to process your personal data for booking verification purposes: Preventing and minimising customer care and privacy issues associated with customers ...
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Can I add bags/seats to my booking, while waiting for standard verification to be released?
No, you will need to wait until the booking is verified. We will let you know via email when this is complete. Then you can check-in and manage your booking. Your booking will be verified in time f...
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My ID document is failing verification, what should I do?
There are number of reasons your ID document may fail verification: Image quality: The quality of the picture you took may not be acceptable. Follow on screen instructions to ensure you are taking ...
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I was charged extra at the airport. Can I get a refund?
No. Any extra charges at the airport apply in respect of extra services we provide to you in relation to your journey, e.g. checking you in, printing your boarding pass, carrying extra baggage, in ...
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I’m not happy with my EU261 compensation decision. Is there anything else I can do?
We understand that flight disruptions are frustrating, but most fall outside of our control. All of our flight disruptions are evaluated on a case-by-case basis at flight level by our Operations te...
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What happens if I bring my Check-in Bags to the boarding gate?
If you have purchased a Check-in Bag you must check this in at the bag drop desk at the airport. If you bring your Check-in Bags to the boarding gate, you will have to pay a fee, per bag, to place ...
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Can I travel with a newborn baby?
A baby must be at least 8 days old before we can safely accept them on one of our flights. We also advise parents or guardians to ensure that the treating doctor agrees that these very young infant...
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Can I order more than one Gift Card at a time?
Yes, up to 10 Gift Cards can be purchased at once. It is important to know for multiple Gift Card purchases, all Gift Cards must have the same theme, message, and sender. Recipients’ names and emai...
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When I change my flights, will I receive a receipt?
When you change your flight, you will receive an updated confirmation email which is your receipt/proof of purchase.
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I didn’t realise I booked through a third-party travel agent who has no commercial relationship with Ryanair to sell Ryanair’s flights; how can I prevent this from happening again?
We advise that customers only book Ryanair flights directly through the Ryanair App and the Ryanair website (www.ryanair.com), and to always check the website’s URL for www.ryanair.com. Also, you s...