Daniel Montes

If you wish to carry or use a special medical item onboard you must submit your requirements for via the online form. Our special assistance team will review and determine if your request can be ap...

Secure your parking spot here. If you have any questions regarding your transfer or parking booking, please contact the relevant provider from the list below. Third party provider contact details c...

To be accepted on a Ryanair flight a guide/assistance dog must be trained to perform tasks for the benefit of an individual with a disability (physical, sensory or psychiatric) and must be certifi...

Any cancellation T&C’s are determined by the property and are outlined in your cancellation policy. To cancel your booking, you must go directly through the provider you booked with.

It may take up to 24 hours to receive your confirmation email, however, if after this time you still have not received it, you can contact the provider directly.

The dogs must have a pet passport or, in countries that don’t issue pet passports, they must have an official veterinary health certificate. It is the passenger’s responsibility to ensure that the ...

Yes, you can. You can make changes to your booking through your confirmation email or through the provider you made your booking with using your reservation number.

Rooms is an accommodation aggregator that facilitates the best deals and rates from a leading accommodation provider, Hotels.com. If you have a query regarding the accommodation, you have booked or...

Passengers travelling with a guide/assistance dog must carry a valid Pets Passport or third country official veterinary certificate (plus required medical documentation) on all EU/EEA flights.The E...

When entering the UK or Republic of Ireland, passenger’s travelling with a guide/assistance dog must carry either a Valid EU pet passport or Third country official veterinary health certificate (pl...