Daniel Montes

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Pre-travel Queries If you have a query regarding the accommodation you have booked or wish to make a change or cancellation, please contact the relevant provider directly.You will find a list of co...

Transfers Provider Name/Airport  Email Address/Telephone number Dublin Aircoach     Dublin Express customer.service@aircoach.ie Dublin: +353 (0) 1844 7118 Belfast: +44 (0) 28 9033 065...

To add equipment while booking your flight, select online that you're travelling with electric wheelchair/scooter, and you will receive an email requesting details of your mobility device. You can ...

Information on these products listed below can be found on the internet through the links below and we recommend you research this information before making your booking to see if your needs can be...

Unfortunately, we cannot accept postural support aids for use on-board if they have not been approved by an aviation authority such as EASA, IAA, UK CAA, FAA or a similar body. There are a number o...

If you wish to use one of the accepted postural aids onboard (see list below), please ensure that you contact us at least 48 hours before your scheduled departure time, although we would recommend ...

In order for an airport to provide pre-booked special assistance, passengers must present at the special assistance desk at least 2 hours before their flight departure. Passengers with pre-booked a...

Each passenger must be self-reliant by reference to all of the categories below. If not, then he/she must travel with a non disabled accompanying adult aged 18 and over who is capable of providing ...

The following information regarding air passenger self-reliance is set out by the UK Department for Transport - Access to Air Travel for Disabled People: Code of Practice (July 2008) and in the Gui...