Daniel Montes

For safety reasons on Ryanair flights we require a non disabled person aged 18 and over to accompany a reduced mobility passenger who is not self-reliant.

All air carriers reserve the right to refuse to carry passengers with conditions that may worsen, or have serious consequences for them or their fellow passengers during the flight.There are some c...

WheelchairEvery Ryanair aircraft has an onboard aisle wheelchair, which crew use to assist reduced mobility passengers getting to and from the aircraft toilet door. For health and safety reasons ou...

Customers with nut allergies are asked to inform cabin crew when boarding the flight and a public address is then made informing other customers and advising that no products containing nuts will b...

If you have a broken limb in a cast you should advise Ryanair of both your condition and assistance requirements (if applicable). If you are traveling with upper limbs in cast, waist and above, you...

There is no reason why a person with insulin-dependent diabetes cannot fly. However, it is best to discuss with your doctor how to manage your insulin needs. Passengers with diabetes do not require...

If you are in any doubt about your fitness to fly we recommend that you contact your doctor.Ryanair only requests medical clearance in certain circumstances.Examples include recent illness, hospita...

You are only entitled to a Government Tax refund if you have paid such taxes at the time of your booking. If government taxes were included in your ticket price, they will be displayed to you in th...

We understand that having a hidden disability can often make travelling a more daunting and challenging experience. As an airline we are committed to making your journey as accessible and smooth a...

If you cannot find the cancelled flight email, you can access your booking through My Bookings on your myRyanair account.