
Daniel Montes
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Recent activity by Daniel Montes-
What is a Partnered OTA?
Partnered Online Travel Agents (OTA) are online travel agents that have signed commercial agreements with Ryanair to display our flights and products on their websites and offer them for sale as pa...
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Travel Agents Booking
Ryanair has signed commercial agreements with Partnered Online Travel Agencies (OTAs) to display our flights and products on their websites and offer them for sale as part of their dynamic packages...
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How do I change a passenger type?
When you make a booking for multiple passengers you need to select their passenger type. This is based on whether they are an adult (+16 years), teen (12-15 years), child (2-11 years) or an infant ...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: asdf Search the Help Center without leaving the ticket Insert links to relevant Help...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. This is something will not be on published version. Hello World! Here'...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. Hello World! ...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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Can I remove my Travel Insurance from my booking and get a refund?
Yes. You can cancel your policy within 14 days of paying for it (provided you haven’t yet started your trip). If you purchased your policy during the initial flight booking process, you may apply f...
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When can I check in?
If you have pre-reserved a seat, you can check in online up to 60 days before scheduled departure. However, your outbound and return flights must be within those 60 days of departure. If you have n...