Daniel Montes

We only refund back to the original form of payment used by the passengers to make the booking. If you have booked via an online travel agent (OTA), we may not have received your personal contact o...

You can find the contact details of our partners in their respective Terms & Conditions available on our website. Contact details for our Transfer and Parking Services partners are also available h...

No. Any extra charges at the airport apply in respect of extra services we provide to you in relation to your journey, e.g. checking you in, printing your boarding pass, carrying extra baggage, in ...

If you believe your refund request was unfairly refused, you can take your complaint to the European Commission Online Dispute Resolution (ODR) service. Please click here for further details.

We may offer refunds in occasional cases where you have suffered the death of someone on your booking or of an immediate family member who is not travelling with you, within 28 days prior to your d...

If you have requested a refund due to a flight disruption, you will receive an email from Ryanair within 24 hours confirming your request has been processed. You can check the status of your refund...

If you have booked with an online travel agent (OTA), we probably have not received your personal contact or payment details, and we will need to verify your personal details to guarantee that we a...

Everyone who books with us on Ryanair.com has a myRyanair account. Ryanair ‘Wallet’ is in your myRyanair account. It is designed to make the refund process easier, clearer, and faster for all our c...

If you’ve booked directly with us on Ryanair.com, requested a refund due to a flight disruption and are entitled to one, you will receive it in your Ryanair Wallet within 24 hours. If you wish to w...

Sometimes, when you book travel extras such as car hire, hotels, and parking and these are not part of a Travel Package, the payment goes directly to these third-party providers. We only take payme...